If your site is down, I will fix it. I will see that all OS updates are done, and that you are running the latest version of Discourse. If your problem is due to an errant plugin, it will be disabled.
NOTE: If your site’s OS is beyond its end of life, or your Discourse installation is so old that the database needs to be migrated from an earlier version of Postgres, extra charges may be required.
To complete this process I need access to your server and your Digital Ocean account. Log in to your server as root and issue this command:
Then go to Digital Ocean’s API page and generate an API key to send me. (It will be a big string of random numbers and letters.)